TRADES
AI chatbot for trades that collects useful information first
A useful trade-business chatbot should do more than say hello. It should collect the details the office needs and hand over a clean, structured request.
Qualification before the callback
Collect service type, project location, urgency, preferred timing and contact information.
Photos and context
Where the channel supports it, customers can be guided to provide images or documents needed for an initial assessment.
FAQ automation
Opening hours, service areas, typical process steps and preparation requirements can be answered from approved information.
Human handover
Complex or high-value requests are routed to people with the conversation context instead of forcing the customer to repeat everything.