AI CHATBOTS
AI chatbots for websites and business messaging
KitzLabs builds bots that answer from approved information, collect structured enquiries and know when a person needs to take over.
Website chatbot
Support visitors where questions occur and connect conversations with lead or support workflows.
Messaging channels
Depending on the project, the same controlled knowledge and workflow logic can be used across supported messaging channels.
Knowledge and boundaries
The bot should answer from approved business information and avoid inventing policies, prices or commitments.
Escalation
When confidence is low or a request is sensitive, the system hands the case to a person with context.